About Delman

A trusted partner in shipping & logistics.

An established Dubai freight forwarding and logistics company since 2010, connecting business across six continents.

Ug Thottappilly Menon, Founder and CEO of Delman Shipping
Ug Thottappilly Menon Founder and CEO
CEO's Message

As the CEO of Delman Shipping LLC, I lead a dedicated team committed to delivering exceptional services that exceed your expectations.

Our service-oriented approach and brand refresh embody our core values of integrity, innovation, and customer-centricity.

We consider ourselves your dedicated partner in the world of shipping and logistics, valuing open communication and tailoring our solutions to your specific needs.

Thank you for choosing Delman Shipping as your preferred logistics partner. Let's embark on a journey beyond imagination.

Ug Thottappilly Menon
With utmost appreciation · Founder and CEO

Our Vision

To make life easier and more gratifying for our customers by being the most dependable, fast and efficient partner, connecting them seamlessly with the goods they need.

Our Mission

To be an exemplary and leading logistics company in the region, making meaningful connections for our customers — with a customer-centric approach, innovative solutions and operational expertise as we expand globally.

Our Core Values

What drives every shipment.

01
Accountability

We take ownership of our actions and outcomes. We hold ourselves accountable for delivering on our promises, ensuring transparency, and taking responsibility for the success of our operations.

02
Commitment

We are fully committed to our customers' success. We understand their unique needs and provide tailored logistics solutions. Our dedication drives us to deliver exceptional service and exceed expectations.

03
Reliability

We understand the importance of reliable services. Our customers rely on us to ensure their goods reach their destinations safely and on time. We maintain a robust infrastructure, implement rigorous quality control measures, and leverage advanced technologies to consistently deliver the best results.

04
Speedy Response

We value prompt and efficient communication. Our team is responsive, ensuring that customer inquiries, concerns, and requests are addressed in a timely manner. We understand the urgency of the logistics industry and strive to provide quick and effective solutions.

05
Availability

We prioritize accessibility for our customers. Our logistics services are available around the clock, backed by dedicated teams and advanced systems. We provide real-time updates, comprehensive tracking capabilities, and support whenever our customers need assistance.

06
Solutions Oriented

We approach challenges with a solutions-oriented mindset. We proactively identify obstacles, analyze them, and develop innovative strategies to overcome them. Our focus is on finding practical and effective solutions to optimize logistics processes and deliver superior results.

Leadership & team

Leadership that keeps cargo moving.

Delman Shipping LLC
Nivil Mathai, General Manager – Commercial at Delman Shipping

Nivil Mathai

General Manager – Commercial

I provide strategic leadership to Delman Shipping's commercial function across air, sea, and land freight. I oversee pricing strategy, key account development, major commercial opportunities, and solution design, while guiding the commercial team to deliver competitive, commercially viable, and customer-focused logistics solutions.

nivil@delmanshipping.com

Sasi Menon, Senior Manager – Corporate Sales at Delman Shipping

Sasi Menon

Senior Manager – Corporate Sales

With nearly three decades of freight forwarding experience, I lead key commercial accounts and provide senior guidance on sea and land freight solutions. I oversee pricing, routing, service planning, and carrier options, drawing on extensive market knowledge to support reliable and cost-effective cargo movements across India, China, the UAE, GCC, Europe and USA markets.

sasi@delmanshipping.com

Nikhil Jain, Manager – Finance Admin at Delman Shipping

Nikhil Jain

Manager – Finance Admin

As a Chartered Accountant, I lead Delman Shipping's finance function and oversee financial governance, planning, reporting, cash-flow management, credit control, collections, supplier payments, audits, and regulatory compliance. I ensure the finance team maintains accurate, transparent, and well-controlled processes that support the company's operational and commercial objectives.

nikhil@delmanshipping.com

Sarath Surendran, Manager – Overseas Relations & Agent Affairs at Delman Shipping

Sarath Surendran

Manager – Overseas Relations & Agent Affairs

I lead Delman Shipping's overseas relations and international network development activities. I oversee partner identification, agent appointments, trade-lane development, network memberships, international business opportunities, and partner-performance reviews, while strengthening long-term relationships and connecting overseas partners with the appropriate commercial and operational teams within Delman.

overseas@delmanshipping.com

Sijo Mathen, Manager Customer Service at Delman Shipping

Sijo Mathen

Manager – Customer Service

I lead Delman Shipping's customer service function and oversee the quality and consistency of customer communication throughout the shipment lifecycle. I guide the team on shipment visibility, documentation follow-up, service coordination, issue resolution, and customer support, ensuring clients receive timely, professional, and dependable service from booking through delivery.

sijo@delmanshipping.com

Vipin Kumar, Manager Operations at Delman Shipping

Vipin Kumar

Manager – Operations

I lead Delman Shipping's operations function across air freight, sea freight, customs clearance, warehousing, transportation, and delivery. I direct operational priorities, allocate responsibilities, monitor shipment progress, and ensure each stage of cargo movement is executed safely, efficiently, and in accordance with customer requirements and operational standards.

vipin@delmanshipping.com

Our journey

Built lane by lane.

2010

Delman is incorporated

Delman Shipping LLC is officially registered and incorporated in Dubai, UAE.

2016

Freight department established

A dedicated freight forwarding department is launched in-house to handle air and sea cargo end to end.

2017

Mainland warehouse

Our Ras Al Khor warehouse opens, adding storage and handling capacity to keep cargo moving.

2018

Project department

A dedicated project cargo department is established to plan and move heavy-lift, oversized and complex project freight.

2021

IATA CASS participation and GCAA dangerous-goods approval

Delman joins IATA CASS and receives GCAA dangerous-goods approval, confirming our standing in compliant air cargo.

2021

India office

A new office opens in India, extending our reach and origin-side support on the subcontinent.

2023

Jebel Ali office & warehouse

Our Jebel Ali office and warehouse open, strengthening free-zone clearance and distribution capacity.

2024

Aerospace / time-critical department

A dedicated aerospace and time-critical desk is launched to support AOG and urgent aircraft-parts logistics around the clock.

Today

Logistics without limits

A digital-forward brand refresh and a 24/7 operations desk for time-critical cargo.